Privacy Policy

Privacy Policy

RUTIN (“we”, “our”, “platform”) respects your privacy and is committed to protecting your personal data in accordance with applicable Indian laws including: Information Technology Act, 2000 IT (Reasonable Security Practices & Procedures and Sensitive Personal Data) Rules, 2011 Digital Personal Data Protection Act (DPDP Act), 2023 (as applicable) CERT-In cyber-security advisory obligations (where relevant) This Privacy Policy explains how RUTIN collects, uses, stores, and protects your information.

1. WHAT RUTIN IS

RUTIN is a community-structured social platform that enables users to:

  • create identities
  • join communities
  • participate in governance voting
  • share content
  • communicate
  • elect community leaders

RUTIN operates initially in India.

2. INFORMATION WE COLLECT

We collect only necessary information required for platform functionality.

A. Account Information

When registering:

  • phone number
  • OTP verification status
  • user ID
  • identity preferences

We do NOT require:

  • Aadhaar
  • PAN
  • passport
  • biometrics

unless future verification programs explicitly request consent.

3. IDENTITY DATA (MULTI-IDENTITY SYSTEM)

RUTIN allows multiple identities:

  • Public Identity (pblc)
  • Private Identity (pvt)
  • Professional Identity (prof)

Each identity:

  • has separate visibility
  • may have different permissions
  • may participate differently in communities

Users control identity usage.

4. COMMUNITY PARTICIPATION DATA

When you join communities:

we store:

  • community membership status
  • votes
  • rule participation
  • leader elections
  • governance interactions

These enable democratic governance features.

5. CONTENT DATA

When posting:

we store:

  • posts
  • comments
  • reactions
  • votes
  • messages
  • media metadata
  • timestamps
  • community context
  • identity context

Deleted content may remain temporarily in secure backup systems for safety and compliance purposes.

6. DEVICE & TECHNICAL DATA

We may collect:

  • IP address
  • device type
  • browser/app version
  • network provider
  • access timestamps
  • session activity logs

Purpose:

  • security
  • fraud detection
  • performance improvement
  • rate-limit enforcement

7. LOCATION DATA

RUTIN does NOT collect GPS location.

Approximate region may be inferred from:

  • IP address
  • network routing

Used only for:

  • security monitoring
  • abuse prevention
  • regional compliance

8. HOW WE USE YOUR DATA

Your data is used to:

  • create accounts
  • authenticate users
  • enable communities
  • enable governance voting
  • enable leader election systems
  • enable moderation safety
  • deliver notifications
  • protect users from abuse
  • detect spam or fraud
  • improve platform reliability

We do NOT sell personal data.

10. DATA SHARING POLICY

We do NOT sell data to advertisers.

We may share data only with:

  • cloud infrastructure providers
  • security monitoring providers
  • law enforcement (when legally required)
  • government authorities (lawful requests only)

All requests must follow Indian law.

11. DATA STORAGE LOCATION

Data may be stored on secure servers located in:

  • India
  • or compliant global infrastructure providers

All storage follows reasonable security practices under IT Rules 2011.

12. DATA RETENTION PERIOD

Retention depends on type:

Some records retained longer if required by law.

13. ACCOUNT DELETION RIGHTS

Users may request deletion of:

  • account
  • identities
  • content
  • communities (if owner)

Deletion requests processed within reasonable time.

Some legal retention exceptions apply.

14. USER RIGHTS UNDER INDIAN LAW

You have rights to:

  • access your data
  • correct inaccurate data
  • withdraw consent
  • request deletion
  • file grievance complaint

Requests handled through grievance officer.

(Contact section below)

15. CHILD SAFETY POLICY

RUTIN is intended for users aged:

16+

Users below this age must not register without guardian consent.

If underage usage detected:

account may be suspended or removed

Child safety violations are escalated immediately.

16. SECURITY PRACTICES

We implement:

  • JWT authentication
  • rate limiting
  • identity safety enforcement
  • community moderation layers
  • admin escalation controls
  • governance transparency logs

These protect users from abuse.

18. GRIEVANCE OFFICER (INDIA REQUIREMENT)

As required under IT Rules 2021:

Grievance Officer:

Name: Siftainraza Pathan

Platform: RUTIN

Country: India

Contact: grievance@rutin.co.in

Response Time: within 15 days

(You can change email later if needed.)

19. POLICY UPDATES

This policy may change when:

  • laws change
  • features evolve
  • security improves
  • governance expands

Users will be notified of major updates.

20. CONTACT

For privacy, security, or data requests:

security@rutin.co.in